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FREQUENTLY ASKED QUESTIONS

 

Clos du Bois Wines

  1. How should I store my wine?
  2. Are your wines organic?
  3. Are your wines gluten-free?
  4. Why are you testing alternative closures?
  5. Why do crystals sometimes form in wine?

How should I store my wine?

Store all wines in a cool, dark, slightly humid place free from dramatic temperature changes. Chill white wines 1-2 hours in the refrigerator or wine chiller; serve at around 55° F. Red wines should be served at about 62-65° F. Chill for 15-30 minutes before serving to achieve “cool room temperature.” All opened wine should be corked and stored in the refrigerator. Return reds to cool room temperature before serving.

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Are your wines organic?

Our wines are not certified organic, but we practice very eco-friendly practices. We’ve been awarded for our commitment to the environment and our sustainable and fish-friendly farming practices. Read more on our Sustainability page.

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Are your wines gluten-free?

We do not test our products for gluten. However, to our knowledge our wines do not contain it. Where one’s health is a concern, we always recommend consulting with your physician.

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Why are you testing alternative closures?

We use both traditional wood corks and alternative closures. For a few years, Clos du Bois and several other super-premium wineries have been testing a variety of alternative closure products to attain an even higher standard of consistency and quality. Synthetic corks preserve the method of opening a bottle of wine with a corkscrew, while eliminating the spoilage that can occur from leakage, oxidation and cork taint (a microbial growth on natural cork that leaves the wine tasting like wet newspaper). Synthetic corks cost about the same as our standard wood corks and help to eliminate these adverse effects.

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Why do crystals sometimes form in wine?

Crystals discovered at the bottom of a bottle or as deposits on the bottom of a cork are probably potassium bitartrate, commonly referred to in Europe as “wine diamonds.” The same ingredient as Cream of Tartar, tartrate crystals look very much like glass but are completely harmless and occur naturally in wines. Tartaric acid is the primary acid found in grapes. In wine, tartaric acid binds with potassium, also occurring naturally in grapes, and sometimes forms potassium bitartrate crystals. To ensure that the crystals are tartrates, take one of the crystals and dissolve it in hot water or crush it with the back of a spoon. If you find tartrates in your wine, simply stand the bottle upright, undisturbed, until the particles settle to the bottom of the bottle. Then pour the wine slowly into a decanter or wine glass.

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Visitor's Center

  1. Do I need an appointment for tours or tastings?
  2. Is there a charge for tastings?
  3. Do you host weddings or special events?
  4. Are you open on holidays?
  5. Do you have picnic facilities?

Do I need an appointment for tours or tastings?

No appointment is needed. Our winery and Tasting Room are open 10am to 4:30pm every day, except for major holidays. Please note it’s a good idea to make appointments for large groups. Tours are limited to 15 people or less.

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Is there a charge for tastings?

Our Premier Wine Tasting is $10 per person.

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Do you host weddings or special events?

We can host groups from 20 to 250 guests for weddings, private tastings and dinners. For details, phone our event coordinator at 707.857.9007 or email us at: TastingRoom@closdubois.com

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Are you open on holidays?

We are closed on these major holidays: Thanksgiving Day, Christmas Eve/Day, Easter, 4th of July, New Year’s Day. We close at 3pm on New Year’s Eve.

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Do you have picnic facilities?

We offer picnic tables on lovely lawns with gorgeous views. No appointments necessary. Bring your own meal or purchase gourmet snacks in our Tasting Room.

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Online Orders

  1. Can you ship to my state?
  2. How long does it take to receive an online order?
  3. If my state won't allow online ordering, can I order by phone?

Can you ship to my state?

Wine shipping is regulated by each state. Please click here for the most current state shipping information.

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How long does it take to receive an online order?

Because of the restrictions on our shipping, it takes 3-5 days to process our online orders and up to a week to ship (depending on your location). If you require expedited shipping, please phone us directly at 800.498.9463.

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If my state won't allow online ordering, can I order by phone?

A few states allow wine shipping, but specifically restrict advertising this fact online. Phone our Tasting Room for more information: 800.498.9463.

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Wine Club Members

  1. How do I join one of your wine clubs?
  2. What are the benefits of wine club membership?
  3. How do I change my shipping address or update my credit card?

How do I join one of your wine clubs?

Please visit the Wine Club section of this site for details on how to join. If you have further questions, please email our Wine Club Concierge at WineClub@closdubois.com or call us at 800.498.9463.

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What are the benefits of wine club membership?

Please visit the Wine Club section to learn about membership benefits and other details.

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How do I change my shipping address or update my credit card?

Email our Wine Club Concierge at WineClub@closdubois.com or phone us directly at 800.498.9463. We'd be happy to help you personally with any changes in your membership profile.

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General Questions

  1. How do you pronounce "Clo du Bois"?
  2. How do I contact Clos du Bois directly?
  3. How was the winery named?

How do you pronounce "Clo du Bois"?

It’s pronounced “clo dew bwah.”

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How do I contact Clos du Bois directly?

Here are our phone numbers:
Clos du Bois Winery: 707.857.1651
Administration: 707.857.3100
Tasting Room: 800.222.3189
Wine Club Concierge: 800.498.9463
Phone or Online Orders: 800.498.9463
Event Coordinator: 707.857.9007

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How was the winery named?

Inspired by trips to France’s finest wine regions and his children’s French studies, founder Frank Woods decided the name Clos du Bois best expressed the French influence in his winemaking while incorporating his family name. Loosely translated from the French, the phrase means “vineyard of the woods.” “Clos” here pertains to “fenced or enclosed field; orchard; vineyard." “Bois” translates to “wood” or “woodland.”

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Employment at the Winery

Please note that we do not accept unsolicited resumes for paid or intern positions.

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